Trainline Help (FAQ)

Business management

  • How to access your invoices
  • How to connect my Trainline Europe and SAP CONCUR accounts
  • Subscription plans and pricing
  • Who receives the confirmation and cancellation emails for tickets?
  • Centralized payment with a corporate card or AMEX BTA card
  • How to add a FCE number and negotiated fares from Eurostar, NTV (Italo) and Trenitalia
  • How to reserve tickets for other users
  • Open a Trainline for Business account for my Company
  • Can I use a shared email account?
  • What is the difference between the free subscription and the premium subscription?
  • Understanding the consumption statistics
  • Integrate International SOS to my Trainline account

Categories

  • Business management
  • Planning my trip
  • Seating
  • Payment
  • Ticket changes, refunds & cancellations
  • Stations and connections
  • Booking or technical issues
  • My account & passengers
  • Bikes, pets & age-related discounts
  • About us
Sorry! No matches were found. Try again or have a look at our categories below.

© Trainline 2025. Powered by Help Scout