Trainline Help (FAQ)

Stations & Connections

  • What happens if I miss my train?
  • Can I take a different train than the one I booked?
  • How to get to and from CDG airport
  • Delayed trains and strikes: how to receive compensation
  • Do I need to validate my tickets?
  • How do I know if my transfer time is enough?
  • Check-in and Boarding
  • Your train and station checklist
  • How do I change train stations in Paris?
  • How to check departure and arrival information for Deutsche Bahn trains
  • Can I depart from any train station in a city or do I have to choose a specific one?
  • I want to depart/arrive at a different station but Trainline won’t let me. Why?
  • Why can’t I find a direct route for my train?

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  • My Cart
  • Bikes, Pets & Age-Related Discounts
  • Rail Operators & Pricing
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  • Trainline
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