Ticket Changes, Refunds & Cancellations
- What happens if I miss my train?
- How do I cancel and refund my ticket?
- How do I contact Trainline? Do you have a phone hotline?
- How do I exchange my ticket?
- I accidentally bought the wrong ticket!
- My ticket does not show a departure time? Can I take a different train?
- Can I change the name on my ticket?
- Delayed trains and strikes: how to receive compensation
- Why can’t I refund my ticket?
- I have cancelled my ticket but have not yet received my refund. Why?
- Can I get a refund directly from the rail operator?
- I’ve made a double booking!
- Can you add someone into my reservation?