Trainline Help (FAQ)

About us

  • Where can I travel with Trainline?
  • How do I contact Trainline? Do you have a phone hotline?
  • Are your tickets the same price as those of the rail operators?
  • Do you have a smartphone app?
  • Different sites and apps for Trainline
  • Do you have a phone hotline in case of emergency?
  • Android app: what information and permissions do we require?
  • Where do I find an invoice for my ticket?
  • How do I delete my account?

Categories

  • Business management
  • Making a reservation
  • Planning my trip
  • My tickets
  • Seating
  • Payment
  • Ticket changes, refunds & cancellations
  • Stations and connections
  • Booking or technical issues
  • My account & passengers
  • My cart
  • Bikes, pets & age-related discounts
  • Rail operators and pricing
  • Ticket terms & conditions
  • About us
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