Trainline Help (FAQ)

Payment

  • 3D Secure does not work! What do I do?
  • My payment is not working! Why?
  • Why haven't I received my confirmation email or why is my ticket in preparation?
  • My PayPal payment is not working?
  • I didn’t receive any tickets but I was still charged!
  • Saving your card: 1-click payment explained
  • What payment methods do you accept?
  • Where do I find an invoice for my ticket?
  • What is 3D Secure?
  • What currencies do you accept?

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