Booking or technical issues

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• Why has my ticket search failed?
• How do I contact Trainline? Do you have a phone hotline?
• I accidentally bought the wrong ticket!
• Why haven't I received my confirmation email or why is my ticket in preparation?
• Do you have a phone hotline in case of emergency?
• I didn’t receive any tickets but I was still charged!
• I’ve made a double booking!
• I cannot open the attachment in my email
• How do I make a reservation or sign in?
• I want to depart/arrive at a different station but Trainline won’t let me. Why?
• Why can’t I find a direct route for my train?