Trainline Help (FAQ)

Planning my trip

  • When do my tickets become available?
  • Difference between first and second class
  • Seat reservations explained
  • Where can I travel with Trainline?
  • What facilities do European trains have? What are the luggage allowances?
  • How to get to and from CDG airport
  • Can I pre-book my tickets and pay later?
  • Why did the ticket price suddenly increase or decrease?
  • Do I need to validate my tickets?
  • How do I know if my transfer time is enough?
  • Check-in and Boarding
  • Your train and station checklist
  • My tickets are not yet available, but I want to know the prices and timetables for my trip!
  • How do I change train stations in Paris?
  • What types of tickets does Trainline offer?
  • Do you accept rail passes?
  • How do I find the best route? Can you help me plan my trip?

Categories

  • Business management
  • Making a reservation
  • Planning my trip
  • My tickets
  • Seating
  • Payment
  • Ticket changes, refunds & cancellations
  • Stations and connections
  • Booking or technical issues
  • My account & passengers
  • My cart
  • Bikes, pets & age-related discounts
  • Rail operators and pricing
  • Ticket terms & conditions
  • About us
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