Trainline Help (FAQ)

My Account & Passengers

  • How do I import my tickets into my Trainline account?
  • How do I add or edit my rail card?
  • How do I add a passenger?
  • How do I delete my account?
  • How to add your trips to your calendar
  • How to book for multiple passengers
  • I am making separate reservations. How can everyone still sit together?
  • How do I edit a passenger's information or delete it?
  • How many people can I book for? Do you offer group rates?
  • I can’t sign in?
  • Can you add someone into my reservation?
  • How do I unsubscribe from newsletters?

Categories

  • Making a Reservation
  • Planning my trip
  • My Tickets
  • Seating
  • Payment
  • Ticket Changes, Refunds & Cancellations
  • Stations & Connections
  • Booking or Technical Issues
  • My Account & Passengers
  • My Cart
  • Bikes, Pets & Age-Related Discounts
  • Rail Operators & Pricing
  • Ticket Terms & Conditions
  • Trainline
  • Trainline for Business
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