Trainline Help (FAQ)

My account & passengers

  • How do I import my tickets into my Trainline account?
  • How do I delete my account?
  • How do I add a passenger?
  • How to add your trips to your calendar
  • How do I edit a passenger's information or delete it?
  • I can’t sign in?
  • How many people can I book for? Do you offer group rates?
  • Can you add someone into my reservation?
  • How do I unsubscribe from newsletters?

Categories

  • Business management
  • Planning my trip
  • My tickets
  • Seating
  • Payment
  • Ticket changes, refunds & cancellations
  • Stations and connections
  • Booking or technical issues
  • My account & passengers
  • Bikes, pets & age-related discounts
  • About us
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