Can I book a ticket for my pet?

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We now sell pet tickets for French SNCF trains, but we do not yet sell tickets for any other rail operators at this time.
To book pet tickets on SNCF trains, simply add your pet as a passenger by clicking on the little paw prints (🐾) in the 'Add Passenger' window. Indicate whether your pet weighs more or less than 6 kg (13 lb) so we can assign the right type of ticket. 
At this moment, it's only possible to book pet tickets:
  • On our website (the feature isn't yet available on our mobile apps)
  • for SNCF trains (we can’t offer them for other rail operators yet)
  • while you're signed into your Trainline Europe account.
After this, you will just need to select and include your pet as a passenger while making your reservation and see that they have been assigned a ticket. 
Important: for SNCF trains, animal tickets can only be withdrawn from a self-service machine in France. They are not available as e-tickets. Please click here to find out how to print tickets from a machine in a few quick steps.

I am traveling with another rail operator.

Please see the information below if you wish to bring a pet on your journey with another rail operator. Any tickets for pets with rail operators besides SNCF must be purchased directly from the rail operator and cannot be purchased on our website.

Guide and assistance dogs with proper paperwork normally travel free of charge, however you must consult the appropriate rail carrier to confirm this.

Eurostar

Except for registered guide dogs, assistance dogs, or emotional support dogs, there are absolutely no animals allowed on Eurostar trains. You cannot buy a ticket for your pet on Eurostar trains. Please consult this website to find an alternative method to transport your pet across the channel.

TGV Lyria 

Please contact TGV Lyria directly if you plan to bring pets with you, since we do not sell pet tickets for this rail operator.

One person may bring up to two small pets (under 6 kg) in 1-2 closed cages or carriers that do not exceed the dimensions of 45 x 30 x 25 cm. No ticket is necessary. If you wish to bring more than two pet carriers, a TGV Lyria Animal ticket is required for each additional carrier.

If your animal weighs more than 6 kg, a TGV Lyria Animal Ticket must be purchased. Large dogs must be kept on a leash and muzzled at all times.

Deutsche Bahn

Please contact Deutsche Bahn directly if you plan to bring pets with you, since we do not sell pet tickets for this rail operator.

You can travel with small pets (under 10 kg) on Deutsche Bahn trains for free, as long as your pet is kept in a closed cage or carrier and does not bother other passengers. You must also bring appropriate tools to dispose of any animal waste.

Large dogs which are not being transported in a closed cage or carrier must wear a muzzle and are required to be kept on a leash at all times while on board the train. If you do not follow this procedure, you may be asked to leave.

For long distance journeys, you are required to purchase a half-price ticket for your large dog. For regional journeys, you will need to buy a full-price adult fare ticket for your dog. For cross-border journeys, you are required to buy a child’s second-class ticket for your dog.

Seats cannot be reserved for dogs on Deutsche Bahn trains and they do not issue mobile e-tickets for pets. They will send the ticket to you by post, or you can buy it directly at the train station.

Thalys

Please contact Thalys directly if you plan to bring pets with you, since we do not sell pet tickets for this rail operator.

You may bring pets with you on Thalys trains, as long as your pet does not upset fellow passengers.

Pets under 6 kg can be brought free of charge if they are kept in a closed cage or carrier that does not exceed the dimensions of 45 x 30 x 25 cm. You must also bring appropriate tools to dispose of any animal waste.

Dogs that cannot be contained in a closed cage or carrier must have a “dog” fare ticket. You must either keep the dog in your lap at all times or the dog can remain on the floor if it wears a muzzle and leash at all times.

Italo

Please contact Italo directly if you plan to bring pets with you, since we do not sell pet tickets for this rail operator.

You can travel with small pets (under 10 kg) on Italo trains for free, as long as your pet is kept in a closed cage or carrier and does not bother other passengers. You must also bring appropriate tools to dispose of any animal waste.

Dogs larger than 10 kg require a pre-booked ticket which can be organized at the time of booking or up to 2 hours before departure by calling Pronto Italo, Italo’s customer service centre.

This service can only be provided for Flex tickets in Smart, Comfort, or Prima ambiences and the price is €50.

Trenitalia

Please contact Trenitalia directly if you plan to bring pets with you, since we do not sell pet tickets for this rail operator.

Pets are allowed to travel for free in 1st and 2nd class of all fare categories on Freccia trains as well as Executive, Business, Premium and Standard levels of service, as long as they are kept in one single closed cage or container that does not exceed the dimensions of 70 x 30 x 50 cm. You must also bring appropriate tools to dispose of any animal waste.

You must have a certificate of registration and health card for your pet, or alternatively, a “pet passport” to replace these required documents. If you do not have this information, you may be asked to leave the train.

You may transport your dog of any size as long as it’s kept on a leash and muzzled on the following types of trains:

  • Express trains, IC, and ICN trains in 1st and 2nd class
  • Frecciabianca, Frecciarossa, and Frecciargento in 1st or 2nd class with Business and Standard levels of service. Silence Area and Sitting Rooms are excluded in Executive and Premium levels of service
  • Regional trains, in the entryway of the last carriage, excluding times between 7 am to 9 am from Monday to Friday
  • In the sleeping cars, couchette cars and Excelsior carriages, for compartments fully purchased for the travelling passenger.
Your pet may not occupy a seat on any Trenitalia train and they may not enter the restaurant carriage.

Thello

Please contact Thello directly if you plan to bring pets with you, since we do not sell pet tickets for this rail operator.

You may bring one pet under 5 kg free of charge. One pet per passenger is allowed. Your pet must be kept in a closed cage or carrier and is considered an item of luggage within the allowed luggage allowance of Thello. You must also bring appropriate tools to dispose of any animal waste.

For pets weighing over 5 kg (with a limit up to 50 kg), you may bring your pet only if you have booked an exclusive cabin to yourself, family, or friends. There is a maximum of one dog per cabin. Your dog must wear a muzzle and be on a leash at all times.

You will be required to pay a fee of €50 on board the train (by credit card or cash).

Renfe

Please contact Renfe directly if you plan to bring pets with you, since we do not sell pet tickets for this rail operator.

On AVE and Large Distancia trains, you can bring small pets (dogs, cats, ferrets, and birds excluding poultry) if the total weight of the animal does not exceed 10 kg. You are required to keep the animal in a closed cage or carrier that does not exceed the dimensions of 60 x 35 x 35 cm. You must also bring appropriate tools to dispose of any animal waste.

Animal transportation is free in Preferred classes, Club, Preferred bed, chair bed Gran Clase, and Great Comfort. For all other classes, you must pay for your pet ticket. Please contact Renfe directly if you have questions about the class of service and whether or not you can bring your pet.

On Media Distancia and Avant trains, you can bring small pets (dogs, cats, ferrets, and birds excluding poultry) if the total weight of the animal does not exceed 10 kg. You are required to keep the animal in a closed cage or carrier that does not exceed the dimensions of 60 x 35 x 35 cm. You must also bring appropriate tools to dispose of any animal waste.

If necessary, pets must travel with a health certificate in accordance with health and safety conditions established in the current legislation. Consult Renfe if you are unsure about this.

You may be prevented from bringing your animal on an overcrowded train. This is at the discretion of Renfe employees.

SNCB

You may bring small pets with free of charge if they are kept in a closed cage or carrier that does not exceed the dimensions of 55 x 30 x 30 cm. You must also bring appropriate tools to dispose of any animal waste.

If you wish to bring a pet on a leash instead of a cage or carrier, the pet must be kept on the leash at all times and you are required to buy a pet ticket in the amount of €2.50. Muzzles are not required but are recommended. The conductor or any SNCB employee may ask you to apply a muzzle at any time. If you do not meet this request, you could be asked to leave the train. Please note that your pet may not take up any seats or tables on the train.

For frequent travellers, SNCB offers 10-journey cards for pets. Please contact them for more information about this offer.

NS

You may bring small pets with you for free if they are kept in a closed cage or carrier or if they are kept in your lap for the duration of your journey. You must also bring appropriate tools to dispose of any animal waste. Your pet may not take up any seats or tables.

If you wish to bring a larger dog (more than 10 kg), the dog must be kept on a leash at all times and you are required to buy a pet ticket in the amount of €3.10. Muzzles are not required but are recommended. The conductor or any NS employee may ask you to apply a muzzle at any time. If you do not meet this request, you could be asked to leave the train.