Trainline Help (FAQ)

Making a Reservation

  • When do my tickets become available?
  • Why has my ticket search failed?
  • Can I pre-book my tickets and pay later?
  • Why did the ticket price suddenly increase or decrease?
  • Fare filters: What is ‘cheapest’ , ‘semi-flex’  and ‘flexible’ ?
  • How do I add or edit my rail card?
  • Can I take my bike on the train?
  • My tickets are not yet available, but I want to know the prices and timetables for my trip!
  • How to book for multiple passengers
  • Do you accept rail passes?
  • How many people can I book for? Do you offer group rates?
  • How do I make a reservation or sign in?
  • Booking an overnight sleeper train

Categories

  • Making a Reservation
  • Planning my trip
  • My Tickets
  • Seating
  • Payment
  • Ticket Changes, Refunds & Cancellations
  • Stations & Connections
  • Booking or Technical Issues
  • My Account & Passengers
  • My Cart
  • Bikes, Pets & Age-Related Discounts
  • Rail Operators & Pricing
  • Ticket Terms & Conditions
  • Trainline
  • Trainline for Business
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